Terms and Conditions for Mattress Topper

Warranty and Returns

Warranty Terms:

• Limited Warranty Coverage:
• Our mattress toppers come with a limited warranty that covers manufacturing defects in materials and workmanship.
• Warranty Period:
• The warranty period for our mattress toppers is [5 years]. This period begins from the date of purchase.
• Coverage Exclusions:
• The warranty does not cover normal wear and tear, misuse, unauthorized repairs or modifications, or damage caused by improper care or handling.
• Warranty Claim Process:
• To make a warranty claim, please contact our customer service team with proof of purchase and a description of the issue. We may require additional information or photos to assess the claim.
• Resolution Options:
• Depending on the nature of the warranty claim, we may offer a replacement mattress topper, repair services, or a refund at our discretion.

Returns and Refunds Policy:

• Return Eligibility:
• We offer a [7-day] return policy for our mattress toppers. To be eligible for a return, the mattress topper must be in its original condition and packaging.
• Return Process:
• If you wish to return a mattress topper, please contact our customer service team within the specified return period. We may provide a prepaid shipping label for the return.
• Refund Options:
• Once the returned mattress topper is received and inspected, we will process a refund to the original payment method, excluding any shipping or handling fees.
• Return Exceptions:
• Returns may not be accepted for used or damaged mattress toppers, hygiene reasons, or if the return request is made after the specified return period.

Additional Notes:

• Our warranty and returns policies are subject to change without prior notice.
• For any questions or concerns regarding warranty claims or returns, please contact our customer service team for assistance.

By purchasing our mattress toppers, you agree to adhere to the terms and conditions outlined above regarding warranty coverage, returns, and refunds.